Financial Policy
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Smileworx Policy

Financial Policy

Nobody likes to be surprised when it comes to costs. That’s why we have established a policy of informing you of the costs associated with treatment plan prior to starting the treatment. That way, you can make the decision that is best for you, and if necessary, discuss specific financial arrangements before we begin.

To make getting a beautiful smile as easy as possible, we offer several convenient payment methods from which to choose. These options are set out below. Our treatment coordinator is available to discuss financial arrangements and select the method of payment that best meets your needs.

Financial Policy Form

Every year, the Ontario Dental Association publishes a Suggested Fee Guide. Our office follows the fees and codes outlined in the current edition of the Fee Guide. Our office does not “over charge” above these fees. However, due to the nature of some complex cosmetic makeovers, our fees may exceed the Fee Guide. Any fees associated with complex makeovers will be discussed and disclosed before treatment begins. It is our goal to ensure there are never any financial surprises for you.

our methods of payment

visa, credit, card, finance

Visa

amex, american, express

American Express

mastercard, credit, card

MasterCard

payment, card reader, credit, card

Interac Debit

Unless specific prior arrangements have been made, full payment is due at the time of service. We gladly accept payment in Cash, Cheque, Debit (Interac), Visa, MasterCard, and American Express.

We are happy to process your insurance claims to maximize your benefits. Due to the large number and varieties of insurance plans, it would be best to call contact us if you have a specific question about your insurance.

Financing

As a service to our guests, we are pleased to offer The Dental Card, the nation’s leading dental and health care financing program. Upon request and approval, The Dental Card offers a comprehensive range of plans with low minimum monthly payments that fit comfortably into every budget. They even offer interest-free plans.

It’s easy to apply. Simply go to www.dentalcard.ca

  • Follow the “Apply Now” link at the bottom right of the page
  • Fill out the application
  • In most cases, you will receive a decision immediately

Or you can apply via telephone: Call 1-888-689-9876 and follow the prompts

Insurance is a Reason to Smile, but Don’t Let it Determine Your Health

Some type of dental insurance covers many of our clients needs. These policies can vary widely in the amount and scope of coverage. Although most dental insurance plans do not cover procedures deemed purely cosmetic, in some cases, certain cosmetic procedures are also preventive and functional. These procedures may or not be covered by your insurance plan. To make the process as simple as possible for all of us, we have established the following policy.

Clients are expected to take full responsibility for the payment of our fee at the time treatment is rendered. We are connected to most insurance companies through a high-speed electronic connection. We will assist you in expediting reimbursement of insurance benefits by providing the detailed statements for filing with insurance companies. We submit your insurance claim through our network in order that you receive your reimbursement as quickly as possibly, typically 5-7 business days. At your request, we can also send off estimates to insurance to determine your coverage before we begin any treatment.


If you have any questions concerning insurance issues please contact our office at (905) 845-5566 or email us info@smileworx.ca.

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Cancellation Policy

Every morning, our team meets to discuss how we will provide each scheduled patient with our very best care. To provide this level of service, your appointment time is reserved exclusively for you. Missed appointments and short-notice cancellations affect several people:

  • You are not receiving your treatment in a timely manner (problems often worsen when treatment is delayed)
  • Our Team, who has reserved the time and made preparations for your appointment
  • Another Patient, who could have used your appointment time to complete their necessary treatment

For these reasons, a $50 fee applies to all appointments cancelled, moved or missed with notification of less than 2 business days.

Cancellation Policy Form